Frequently Asked Questions
Everything you need to know about our premium footwear and accessories.
What materials do you use for your footwear?
We use only premium, full-grain leathers and high-quality suedes sourced from world-class tanneries to ensure durability and a refined finish.
How do I determine my correct size?
Our shoes generally run true to size. We recommend consulting our detailed Size Guide located on each product page for specific measurements and international conversions.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please ensure the soles are protected when trying them on for the first time.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental United States. Expedited shipping options are available at checkout.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines vary by destination and are calculated during the checkout process.
How should I care for my leather shoes?
To maintain the longevity of your shoes, we recommend using a cedar shoe tree, applying a high-quality leather conditioner regularly, and avoiding prolonged exposure to moisture.